Anyone who has read headlines about skyrocketing healthcare costs or has been to the doctor or hospital knows we need some fresh thinking in how we organize and deliver healthcare.
Have you ever had an experience where you go to the doctor and find yourself filling out the same three-page form asking for the same information that you have filled out many times before?
Or an experience where the one medication that really seems to work for your child is not covered by your insurance without an appeal, and each time you need a refill, they seem to have lost the results of your appeal and need to start over?
I remember one visit to a local medical center that I won’t name other than to say that it is in the heart of Silicon Valley. Without an electronic medical record, I remember the doctor asking me in earnest, “Think, Steve, think! When did you have your last tetanus shot?”
We all have stories and personal experiences of the inefficiencies of our healthcare system.